Elgin Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Purpose of Your Information

Your personal information is utilized for these key purposes:

• Service Execution and Agreement Fulfillment:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also oversee the vehicle collection and return processes, along with processing payments and managing any deposits or additional charges related to your rental.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations and updates, along with essential rental information. We address your inquiries and offer customer support. We inform you about changes to our services or policies.
• Marketing Permissions and Interests:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancements for Customer Benefit:
  • Assessing website interactions to refine user experience and site performance. Gathering insights to improve our vehicle selection and service offerings.
• Compliance with Legal Requirements:
  • Adhering to applicable laws, regulations, and tax obligations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and enforcing our policies.

Data Sharing Practices

Sharing Your Information

• Car Hire Collaborations: We collaborate with third-party service providers, including payment processors and IT support, to facilitate our operations. These partners are bound by contracts to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ effective technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or destruction. Our security measures include encryption, access controls, secure servers, and routine security evaluations. Nonetheless, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was collected. This includes fulfilling legal, accounting, or reporting obligations. The duration for which we retain this information depends on the specific type of data and the context in which it is processed.

Your Rights Explained

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information on file.

For rights inquiries, reach out to us using the contact details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly in your browser settings at any time. This allows you to maintain control over your online experience while using our services.

Policy Changes

This Privacy Policy may be revised periodically to address changes in our practices or legal obligations. Any updates will be clearly indicated on this page along with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: